Botesdale Health Centre
Botesdale Health Centre Botesdale Diss Norfolk IP22 1DW
Tel: 01379 898295
Fax: 01379 890477
Out of Hours: 111

Pharmacy & Dispensary

It is with great sadness that we have to announce that Peter Marshall our Superintendent Pharmacist will be leaving for pastures new on 30 June 2018.
After very careful thought and with regret it has been decided to close the Pharmacy with effect from 30 June 2018.
The Health Centre will revert to a fully Dispensing Doctors practice enabling us to continue to dispense medications to the majority of our patients.
However, from that date we will be unable to provide Pharmacy Services including the shop and will be unable to dispense medications to those patients who live within a mile of a Pharmacy. 
Most patients should be unaffected by this change, but we will be contacting those directly affected individually.
We would like to assure you that this decision was not taken lightly, but is best for the longer term future of both patients and Health Centre in these most challenging times in the NHS.

Doctors Cooke, MacEachern, Fennelow and Bate
Directors of Botesdale Rural Services Ltd T/As Botesdale Pharmacy

We opened our Pharmacy at the Health Centre in 2009. This linked our dispensary with a newly extended and refurbished area including the entrance and shop areas as well as a consultation room to accommodate patient appointments with one of our Pharmacists.

We currently have two permanent Pharmacists in situ. They can be seen at any time for advice during opening hours, however for a more in depth conversation, appointments are available on a Monday, Tuesday or Friday, between the hours of 9.00am - 13.00pm and 14.00pm - 17.00pm.

The Dispensary/Pharmacy Opening Hours:

Monday - Friday:         8.30am - 13.00pm       and      14.00pm - 18.30pm
Saturday:                    9.00am - 11.00am

To contact the Dispensary/Pharmacy ring 01379 898295 and select Option 5. (Please note this isn't the number for Repeat Prescription Ordering - please see below).

Repeat Prescriptions

We are a dispensing practice which means that we are able to dispense drugs for those patients who live more than a mile from the nearest chemist.

When ordering drugs, please allow three working days (not counting weekends and bank holidays) before collection.

All items must be paid for on collection either by cash or via major credit/debit cards. We are not able to release any items without receiving full payment, and the back of the prescription form filled in correctly.

If you are exempt from payment, or collecting drugs for someone else who is exempt, please ensure that you aware of which category you or they come under, and can present proof of exemption when collecting.

To order a Repeat Prescription please call our Direct Dispensary line on 01379 890 616 which is available:

Monday - Friday:   9.00am - 12.00pm       Monday Only:
   15.00pm - 18.00pm

Alternatively you can order your Prescription Online by clicking here. If you are new to this service please ask at Reception for your unique PIN to access it.

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